We have a 30-day return policy, which means you have 30 days after
receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at
weekjoey@foxmail.com. If your return is accepted, we'll
send you a return shipping label, as well as instructions on how and
where to send your package. Items sent back to us without first
requesting a return will not be accepted.
You can always contact us for any return question at
weekjoey@foxmail.com
receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at
weekjoey@foxmail.com. If your return is accepted, we'll
send you a return shipping label, as well as instructions on how and
where to send your package. Items sent back to us without first
requesting a return will not be accepted.
You can always contact us for any return question at
weekjoey@foxmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately
if the item is defective, damaged or if you receive the wrong item, so
that we can evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately
if the item is defective, damaged or if you receive the wrong item, so
that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such
as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty
products), We also do not accept returns for hazardous materials,
flammable liquids, or gases. Please get in touch if you have questions
or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards
Certain types of items cannot be returned, like perishable goods (such
as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty
products), We also do not accept returns for hazardous materials,
flammable liquids, or gases. Please get in touch if you have questions
or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards
Exchanges
The fastest way to ensure you get what you want is to return the item
you have, and once the return is accepted, make a separate purchase
for the new item.
The fastest way to ensure you get what you want is to return the item
you have, and once the return is accepted, make a separate purchase
for the new item.
Refunds
We will notify you once we've received and inspected your return, and
let you know if the refund was approved or not. If approved, you'll be
automatically refunded on your original payment method. Please
remember it can take some time for your bank or credit card company
to process and post the refund too
We will notify you once we've received and inspected your return, and
let you know if the refund was approved or not. If approved, you'll be
automatically refunded on your original payment method. Please
remember it can take some time for your bank or credit card company
to process and post the refund too